Concept of redesign of the control panel and phone application, intended for monitoring and managing the heat pump.
Issues
Main panel of the device presents data in a technical, difficult to-access way for the user
Current mobile application is poorly organized, does not provide access to all of the device software functionalities available in the main panel
Mobile application does not inform the user about the device status, providing a limited range of data
Results
Remote monitoring and management of the heat pump operation via an application containing the functionalities of the main device control panel.
Remote diagnostics and reporting of problems related to the heat pump. The application includes a help section where users can find information on operating the heat pump.
Simplified mobile app pairing process, by scanning the QR code from the device's diagnostic screen.